Answers to the questions we hear most about Bloomy eSIM.
What is an eSIM?
An eSIM is a digital SIM built into your phone. No physical card to swap — just scan a QR code to add an overseas line.
Will it work on my phone?
It works on eSIM-compatible, carrier-unlocked phones. Most iPhones (XS and later) and recent Android devices are supported. Please check your device before purchase.
When should I set it up?
You can install the eSIM before departure (at home, on Wi-Fi). Just turn on data after you arrive.
What happens when I run out of data?
Your connection stops. On top-up-capable plans, you can add more data from My Page (rolling out).
Can I make calls or send SMS?
Bloomy eSIM is data-only. Voice calls and SMS are not supported, but data apps like LINE and WhatsApp work fine.
Can I use it in multiple countries?
Yes — regional (multi-country) plans are available. Select multiple countries on the comparison page to see them.
Can I use it right after buying?
Yes. Your QR code and setup guide are issued immediately after payment.
Can I get a refund?
Depending on conditions (e.g. unused), yes. See our Refund & Cancellation Policy.
Still need help? Contact us anytime.
