eSIM basics
How to check if your device supports eSIM
To use an eSIM, your device must support it. Here's how to check whether your phone is compatible.
On iPhone
Generally many models from iPhone XS onward support eSIM. Check whether “Add eSIM” or “Add Cellular Plan” appears under Settings > Mobile Data.
On Android
Many models such as Google Pixel and recent Samsung Galaxy support eSIM. Support varies by maker, model and where it was bought—look for “Download a SIM” or “Add eSIM” in Settings.
Watch out for SIM lock too
Even if eSIM-capable, a SIM-locked device may not be able to use an overseas eSIM. Please also check your unlock status.
Key points
- Many iPhones from XS onward are supported
- Many Androids like Pixel and recent Galaxy are supported
- You need both eSIM support and an unlocked device
常見問題
What if I'm not sure it's supported?
Check whether your settings have an “add eSIM” option; if unsure, ask your device maker or seller.
