You can now sign in to your account using a passkey, which lets you unlock things easily with face recognition or a fingerprint. There's no need to remember or type a password anymore, so checking your remaining data or topping up after a purchase is faster than before. Even when things get hectic while you're traveling, you're less likely to get stuck at the sign-in screen.
What's new
We've made the passkey the primary way to sign in. On supported devices, you can sign in directly with face recognition or a fingerprint. If you haven't set up a passkey yet, or if your device doesn't support it, you can also choose a link sent to your email (a magic link) or sign in with your Google account.
We've also brought everything into the same flow — the in-site sign-in screen, the dedicated sign-in page, and the view you see when you open your account while signed out. No matter which entry point you come from, you'll see the same guidance: "Try a passkey first, and if that's not available, use email or Google." That makes it easier to find your way.
Why we made this change (background)
Passwords come with the hassle of remembering them, typing them in, and resetting them when you forget. This is especially true while you're abroad, where connections can be unstable and you're often in a hurry — and these small frictions can quickly turn into stress. You might just want to check your remaining data before you set off or once you've arrived, only to get stuck at sign-in because you can't recall your password. We wanted to reduce those snags, so we rethought the sign-in experience itself.
What is a passkey (passwordless sign-in)?
A passkey is a way to sign in using the face or fingerprint recognition built into your device. Because you don't type a text password, there's less worry about typos or reusing the same password across sites. By design, it's also built so that it's difficult to be used on an unfamiliar look-alike site.
Setting one up is simple: just follow the on-screen guidance the next time you sign in on a supported device. Once it's registered, you can open your account from then on with just your face or fingerprint. That said, some devices or OS versions may not support it, and the display or steps can differ. So that you're never stuck when a passkey isn't available, we always provide alternative options too.
How this helps you (everyday scenarios)
For example, when you land at the airport and want to check your remaining data right away, you can get into your account with face recognition alone — before you've even turned off airplane mode and tried to recall a password. When your data is running low and you want to add more, you're less likely to be kept waiting at sign-in, so you can handle it quickly when you need to. Not having to open a password manager and copy-paste back and forth really pays off when you're abroad on an unstable connection.
A few tips so sign-in is never a problem while traveling
A lot of the trouble people have signing in to accounts while abroad comes down to having only one way to do it. SMS verification codes, for instance, can fail to arrive when your phone number is out of range overseas, or depending on your roaming settings.
It's worth noting here that Bloomy eSIMs are data-only — they don't include a phone number, SMS, or voice calls. That's exactly why it helps to not rely solely on SMS codes, and instead be able to sign in through several methods: face recognition, fingerprint, email, and Google. This makes it easier to use your account with peace of mind wherever you are. Before you travel, it's a good idea to confirm once that you can sign in with the email address or Google account you normally use, so you don't have to scramble after you arrive.
What we focused on, the Bloomy way
We've kept the same order at every entry point: "offer the passkey first, and show email or Google if it isn't available." Wherever you start from, the experience is the same. We've tried to avoid jargon as much as possible so that even first-time users can sign in without confusion. We've also arranged the colors and button layout so it's easy to see at a glance which method to choose.
Looking ahead
We'll keep fine-tuning sign-in speed and clarity little by little. Since the display can differ by device and OS, we plan to keep revisiting the wording of our guidance as needed. We'll also continue to consider new authentication options, weighing ease of use against a sense of security.
Related pages
- My Account: Sign in with a passkey, email, or Google to check your remaining data and expiration date
- Setup Guide: See how to get set up after your purchase and how to use your account
- FAQ: A roundup of common questions about signing in and setup
- Changelog: A record of our improvements so far
