Legal Notice

This English version is provided for your convenience only. The Japanese version of this notice is the official, legally binding text under Japan's Act on Specified Commercial Transactions; if there is any discrepancy, the Japanese version prevails.

Notation based on the Act on Specified Commercial Transactions

Business information

  • Seller: Yuki Sugimoto (杉本勇樹)
  • Trade name: BLOOM CONSULTING
  • Service name: Bloomy eSIM
  • Operations manager: Yuki Sugimoto (杉本勇樹)
  • Address: Disclosed without delay in accordance with the law upon request.
  • Phone: Disclosed without delay in accordance with the law upon request.
  • Email: support@bloomyesim.com

Price and payment

  • Sales price: The price shown on each product page and at checkout. The displayed currency may differ depending on the page or checkout settings.
  • Additional fees: Internet connection charges, currency exchange fees, and fees set by your card company or other payment provider are borne by the customer.
  • Payment methods: Credit card, Apple Pay, Google Pay.
  • Payment timing: Payment is processed when the order is confirmed.

Time of delivery

This is a digital product. After payment is confirmed, the QR code or activation information is provided by email or on screen, usually promptly. Delivery timing may vary depending on the supplier's issuance process.

Returns and cancellation

Because the eSIM is a digital product, cancellations and refunds are generally not available once the QR code or activation information has been issued, even if unused. Cancellation may be possible before issuance. For details, please see our Refund & Cancellation Policy.

Conditions of use

Please make sure your device supports eSIM and is carrier-unlocked, and confirm the destination, data amount, and validity period before purchasing. Communication speeds and availability depend on local networks and the supplier.

Please check before purchasing

  • Your device supports eSIM and is carrier-unlocked.
  • The destination, data amount, and validity period match your trip.
  • You understand that the eSIM generally cannot be refunded once issued.

Contact

For any questions, please contact support@bloomyesim.com.